Privacy Policy

Privacy Notice for Parkville Concierge Medicine

Last modified: March 25th, 2026

Parkville Concierge Medicine (“we”, “our”, “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Notice outlines how we collect, use, disclose, and protect information obtained through our website, services, email, text, electronic communications, and advertising platforms.

Information We Collect

When you interact with our website or services, you may provide:

  • Name, email address, and phone number

  • Date of birth and general demographic information

  • Health-related information (if submitted through forms)

  • Insurance or payment-related details (if applicable)

  • Appointment requests and communication preferences

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Referring website or source

  • Cookies and/or tracking technologies

We may collect or receive data from third-party advertising and analytics platforms (e.g. Google, Meta, etc.) including:

  • Ad engagement and interactions

  • Demographic and interest-based data

  • Website activity via tracking pixels or cookies

How We Use Your Information

To provide medical care and concierge services:

  • Schedule and maintain appointments

  • Communicate regarding your care

  • Provide follow-up and care coordination

To operate and improve our website:

  • Analyze usage and improve functionality

  • Personalize user experience

  • Maintain security and performance

For communication:

  • Respond to inquiries

  • Send appointment reminders and service updates

  • Deliver marking communications (with your consent)

For advertising and marketing:

  • Deliver relevant advertisements

  • Measure effectiveness of campaigns

  • Retarget visitors with ads on third-party platforms

Health Information & HIPAA Considerations

If you submit health-related information through our website:

  • We take reasonable steps to protect your information; however, website forms and emails may not be fully secure.

  • We do not submit highly sensitive medical information unless directed.

  • If you become a client, your medical information may be covered by separate healthcare privacy laws and notices.

SMS, Calls, & Electronic Communications

If you provide your phone number, we may contact you via:

  • Calls

  • Text messages (SMS)

  • Voicemail

These communications may include:

  • Appointment reminders

  • Care-related updates

  • Administrative notifications including billing and invoices

SMS communications and associated data are retained indefinitely unless you request that we remove it or required by law.

We comply with the Telephone Consumer Protection Act and maintain a list of numbers requesting not to receive marketing messages.

Text Messaging & Mobile Information Privacy:

  • We respect your privacy.

  • No mobile information will be shared with third-parties or affiliates for marketing or promotional purposes.

  • Information sharing with subcontractors in support services (such as customer service, secure messaging platforms, electronic health record vendors, and telecommunications providers) is permitted as necessary to provide services on our behalf.

  • We collect phone numbers and message content for SMS communications. Your phone number is used solely for delivering SMS messages related to your services via Parkville Concierge Medicine.

Text Messaging Opt-In Data Protection:

  • All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

  • Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

  • We do not sell or rent personal information, including mobile numbers or messaging consent, to third-parties.

SMS terms:

  • Message frequency varies

  • Message and data rates may apply

  • You may opt-out of SMS communications at any time by replying STOP to any message or by emailing us at admin@parkvilleconciergemedicine.com.

Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Improve website functionality

  • Understand user behavior

  • Deliver targeted advertising

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

How We Share Your Information

We do not sell your personal information. We may share information with service providers and other third-parties to support our business including, but not limited to, IT and infrastructure support services, payment processing services, appointment scheduling tools, communication platforms (email/SMS providers).

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information; however, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect information from individuals under 18.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Contact Us

Parkville Concierge Medicine

Address (by appointment only): 4146 NW Barry Rd, Kansas City, MO 64154

Email: admin@parkvilleconciergemedicine.com